Upwork has recently up the ante of suspending accounts and it is definitely for the good. Common reasons why Upwork accounts may be suspended.
Upwork has recently up the ante of suspending accounts and I think it is definitely for the good. I have seen people get their account suspended for various reasons. I will share common reasons but for complete list check this link on Upwork.
I gathered these reasons by interacting with a couple of Upworkers whose accounts was recently suspended and going through some of the threads posted by suspended users in Upwork community.
Contact Information in Profile
The most common reason for accounts getting suspended is sharing your contact details either in profile or in the portfolio or in the proposal. You should be fine sharing links to sample project but it should not link to your blog’s contact page or where you have your contact information very prominently displayed.
I don’t see a reason to be doing that either.
I prefer the other way around where I want my blog readers to hire me on Upwork. I have many clients from my blog who hire me on Elance and Upwork. They create a personal project only for me and it is so much more convenient for me to be working on Upwork.
- I link to my Upwork profile and my past feedbacks boost clients confidence to work with me.
- Clients feel safe with escrow and paying only if the work is delivered as per their needs.
- You feel safe and confident with money already in escrow.
Forcing Positive Reviews
Asking clients to give you a 5-star review instead of honest review is one of the other major reason I see freelancers account getting suspended.
Upwork has email notification system that sends an email to both parties to leave a feedback and so you may not even want to request a review but if you do, requesting an honest review which can help you become better at what you are doing and save you from being suspended.
Take a negative review with a pinch of salt and try to work your way of not repeating the mistake instead of asking for a 5-star review when you know you don’t deserve it.
Success Ratio of Proposals
This is an email one of my blog readers got when his upwork account was suspended.
There is very little that can be done after you get such an email because the reason is very clear why the account was suspended but this happened with him because he submitted almost the same proposals to all the clients is spamming.
Applying for too many projects without a success means you need to learn to write better proposals. Here is how I write my Upwork Proposals that lands me a project almost every time.
I remember my Elance account was limited and required a verification in 2008ish time when my brother got started in Elance. We both used to work from our home which meant we had same IPs / ISP and have a very similar expertise of vBulletin back then. Once we both had our accounts verified, it was all good.
The reason to share this is having more than one account is always against the rule of Elance and Upwork terms.
As a freelancer, If you wish to hire someone, add a client account under the same login and don’t try to get a separate account.
If you think you can trick the system, it is really tough. With so many data points from so many users accessing the site daily, Upwork knows a lot more than you. They know about the common proxies and VPNs and so don’t try that path.
Once your account is suspended, it is gone forever and there is very little that can be done. Still, the consensus is, there is a 1% chance of chance of account getting restored. Take that chance and confess what you did was wrong but were unaware.
As long as you are not trying to manipulate the system and are doing things ethically correct it should be all fine.
Still do not overly rely on only one site. I have been relying heavily on Upwork but will start building my profile on other freelancing site.