If a refund or credit is initiated to an expired card, it automatically reflects in the statements of the new associated card.
We all know when we try to make payment with an expired credit card, the payment doesn’t go through. Still, if a refund is initiated to an expired credit card, or even credit is initiated to an expired card, it automatically reflects in the statements of the new card.
Let me share a recent incident. I closed my hosting account with MediaTemple recently. After the confirmation, they went ahead and closed my account and issued a refund. It was done on 4th May 2018.
The process of account closure was smooth with MediaTemple. So I wanted to leave a thanks note to the support team.
I realized I couldn’t log in to my account anymore.
Out of curiosity, I wanted to know which card will have my refund amount. It was then I realized the payment was made from a card that had expired in February 2018.
Now I couldn’t use the account’s support. So I tweeted to @mediatemplehelp.
They assured the refund will be processed on the expired card.
I was ready to get things sorted with HDFC Bank once I know the refund has been processed.
To my surprise, I didn’t have to do anything, and the refund to my expired credit card reflected in my new cards account statement.
In many cases, the newly issued card has the same card number with a change in the expiry date and a difference in the three-digit CVV code at the back, but in my case, HDFC had issued a fresh new card because they upgraded the card. So the new credit card number wasn’t the same as the old card. Still, the refund got credited to the new card correctly and on the same day, aka 4th May 2018.
Still, it is always better to first talk to the bank or the credit card team if things will be like it has been in my case.
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