Freelancers have limited time and resource. They have to learn to say no to clients. It is tough but here are 3 ways I use to say no clients.
Every Individual has a limited amount of time and resource. Saying no to clients is quite common and can help you focus in the right direction to help you grow as an entrepreneur. More so as an individual.
Every entrepreneur, freelancer, or blogger has to say NO. There is no denying fact about it.
Every individual has long term goals. Along with long-term goals, there are short term needs as well. Typically we try to align short term needs to reach the long-term goals.
In the process, you have to say NO.
I don’t necessarily mean saying no clients only. There are many other viewpoints of saying a NO and that too a harsh and hard NO. No to an opportunity which may not align with your long-term goal though it may be very lucrative in the short-term.
Even not considering yet another social media site is also part of saying no. It is as crucial as saying NO to a client.
It is easy to say no to Facebook or YouTube, but when it comes to a client, saying no is that much more difficult. Here are some three ways I have used to say NO to my clients.
1. Quote a Higher Price
It may be useful for increased pay, but often when the project finishes, I find that there were many time killer incidence in between by the so-called high paying clients that it made more sense for me to be rejecting them. I am often left with a feeling of why I did what I did.
So it may work for you to raise rates, but it isn’t an effective way of saying a NO.
Still, taking it positively, some clients don’t prefer to be working at a higher price point. It weeds out clients who are looking for cheaper work.
So, I still follow the same process, but because I am most of the time I am working for existing clients, it is not something that I can use often.
2. Refer Clients to Others
I get many requests from my friends to refer clients to them. I prefer it all the time. Some experience hasn’t been as good as they should be, and the feedback is a mixed bag for me.
Let me share with a unique experience I had in the past referring a client to a freelancer.
A freelancer was working for one of my clients on an outsourcing basis for months. I was merely channeling the emails. I decided to refer the client directly to the freelancer.
I wasn’t sure why but the client had an inferior experience with the freelancer and was furious on me for referring it to him. I told clients, I will get it done for him. After all the dust settled, the same freelancer who completed the project for the client. I was merely channeling emails. Later I found the issue was he wasn’t able to understand the client’s accent on Skype and was shy to let the client know about it.
There were few other incidents where clients had a poor experience, and I lost the clients because of my referrals.
I still prefer to help new freelancers with a few clients here and there. It not only allows freelancers but helps me take up jobs that I love to be working on.
Moreover, with a bad experience of referrals, I let the client know that I am no way in between and take the freelancer as a new individual. It has helped me refer clients to developers more freely.
3. A Hard NO – The Kids way
We need to learn to say NO like a plain and simple “NO”.
And believe me, the best way to learn to say no is from kids.
Have you ever asked a kid for something they aren’t willing to do?
I have 2 in my house, and you ask them something that they aren’t willing to do, and you will hear plain and simple NO.
I won’t do it, or I don’t want to do it.
As simple as that.
Ask them to do their homework when they are watching TV. You can always tell them benefits. Still, they won’t go a roundabout way to say you a NO. They will plain and simply reply with a NO.
Ask them about playing outside instead of on mobile or tablet, and they won’t say a no in a roundabout way so that you feel good about their NO. It is a hard no. They can always add a reason like none of my friend is playing outside or there aren’t good games to play, but often the answer will be I don’t want to be playing there.
Straight and to the point.
I am learning the art of saying a hard NO from them.
You need to train your brain to say no like a child.
- I don’t want to be on that social media site.
- I am not looking for more work now.
- I don’t want to be working on that opportunity.
You don’t need to justify the NO with a reason. Its easier said than done and requires a lot of practice to train your brain like a child to be able to say no like him. I am still trying but are you?
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