Want to delete your Amazon India Seller Account? Read the pre-requisites and steps to close the account and finally delete it.
Deleting an Amazon India seller account is easy, but it is something that Amazon India marketplace will not allow you to do all. You will have to go through the process to close the account first. Then after a stipulated time the account will be deleted permanently provided there aren’t any pending orders or dues.
Log in to your Amazon India seller account. On the seller, panel click Account Info under the Settings tab.
You are on the Seller Account Information page. On the right side at the bottom, click Close Account link in the Related Links box. Refer the image below.
You will be redirected to the Contact Us page. Under Your Account option, click Change Selling Plan or Close Account link. Refer the image below. To delete the seller account you need to contact the Amazon India seller support services.
Critical Information For Amazon India Support
When you wish to close Amazon India seller account, you will have to get in touch with support people at Amazon India multiple times. So keep the following information handy.
- Registered email address
- Registered phone number
- Your Amazon India store name
Note: Amazon India support executives won’t ask for any other information like password or bank information or PIN.
Pre-requisite to Deleting an Amazon Seller Account?
Here are the few pre-requisite for anyone to close an account and ultimately delete their seller account.
- No pending order for shipment. Before deleting your seller account ship all the orders.
- Wait at least 90 days after your last sale so Amazon AtoZ guarantee period is honored.
- Make sure the Amazon balance is fully transferred into your bank account. For this, you will have to wait for the last disbursement cycle making your Amazon account balance zero.
- Resolve any pending “Order Returns”.
- Resolve any ongoing transaction with buyers.
- If you have taken Amazon’s FBA services then submit a request to return or dispose of all inventory in the Amazon warehouse.
The Process to Delete Seller Account
Select the email tab and add the following in the form:
- The contact reason space will be auto-filled.
- Describe the reason in short for closing an account.
- Email address (preferably the registered email for the seller account) and a call back phone or mobile number.
- Click Send.
Check your inbox for an acknowledgment email sent by Amazon India with a ticket number in the subject line for account closure. Follow the email thread for future communications with Amazon India till your seller account is closed and ultimately deleted. Your account will be deleted within the standard time frame concluded by Amazon India and you will be informed via an email. If there are any issues as to why your account can’t be deleted, they will inform you and guide you on the same.
The Amazon India seller account can be deleted using Phone and Chat too where the support executive after initial account verification will initiate the seller account closing process.
Alternative to Permanently Closing Amazon Seller Account
You can close your Amazon India seller account anytime. But often it is better to just deactivate the seller account now instead of permanently closing it. If you close your account once, the same business at the same address may not be able to open an account again. So here are some of the alternatives one can consider:
1. Zero Inventory
Click Manage Your Inventory under Inventory tab on seller panel. Under the Available option, you will see the unsold stock of your products. Edit and make them zero. Click Save all. Now the products will either show alternative sellers and if you are the only seller for the product, it will show either “Out of Stock” or “Temporary Unavailable” message.
2. Delete Product or Listings
Click the checkbox and select all the active listings. Now click “Action on 1 Selected” (Refer image below) drop-down option. Click Delete product and listings. A pop-up message will appear to confirm the process. Click okay. After 15 minutes your inventory will be empty.
3. Holiday Mode
Click Account Info link under the Settings tab on the top right corner of your seller panel dashboard. Locate Listing Status box and click Going on Holidays? link. You will be taken to the Listing Status page. Select the Inactive radio button and click Save.
If you want to delete your Amazon India seller account because of no sales, you should disable the account as of now.
Further Reading …