12 April 2013 is when I wanted to transfer out my domain imbiz.in into GoDaddy because it is not an active site on that domain and so thought of moving it to GoDaddy because GoDaddy is really cheap for such domains. The domain was in namecheap.com because I got some offer for .in domains (if I remember correctly).
When transferring the domain out of NameCheap I saw lot more issues and this made me to move all my domains out of Namecheap. I am writing this article once all my domains are out of Namecheap.
Namecheap Does not send Transfer Approval Emails
I have been moving quite a few domains and so I know the complete process very well and normally we get a transfer approval email which can help you transfer your domain almost instantly. Your old registrar normally sends this email and Namecheap was not able to send this email. Once I contacted their support, their response was we have sent your query to our upstream provider and as soon as they will respond, we will update you.
See the attached response from the ticket. You will not see my response to the ticket because I was asking in chat support daily once.
Their support staff also acknowledges that their upstream provider takes very long to respond.
Tried contacting support multiple times that I have not got domain transfer approval email and after almost 72 hours of constant follow up, found that they don’t send transfer approval mail for country specific TLD like .in.
Similar issues exist in name.com as well. The email does not come for domain transfer approval but if you contact support, they send the email for you. Pretty OK I would say.
The domain that I have transferred out in April 2013,
Still shows in my Namecheap account.
BTW I have transferred all the above domains out of NameCheap and those domains are still showing in my Namecheap account.
To remove these domains form my account, I have to contact the support and they will contact their upstream provider and get the records updated. As if I care 😀
I transferred one .in domain from Name.com in the same order where I transferred all Namecheap domains. Name.com interface did not show my domains once it was transferred out.
I am not sure who voted for NameCheap as the popular domain registrar in Life Hacker. I assume they asked their existing customer to vote for them.
For such a horrible service, you have to have a real cheap pricing for the domain but their pricing is always higher than GoDaddy.
Are you still having domains in Namecheap? Planning to move out? Share your views in comments below.